Refund & Cancellation Policy

You may cancel an order at no cost any time before it ships. Contact us with your order number and we will cancel it and refund you in full.

Once an order has shipped it can no longer be cancelled, but it can be returned.

We accept returns within 7 days of delivery, provided the piece is:

• unworn and undamaged,
• in its original packaging, and
• accompanied by the order number.

To start a return, contact us within the 7-day window. We will confirm the return address before you send anything back — items sent without confirmation cannot be tracked to your order.

• Custom-sized, engraved or made-to-order pieces.
• Items showing signs of wear, damage or alteration.
• Items returned after the 7-day window has closed.

If your order arrives damaged, faulty, or is not what you ordered, contact us within 48 hours of delivery with photographs. We will arrange a replacement or a full refund including shipping, at no cost to you.

Approved refunds are issued to the original payment method — we cannot refund to a different card, account or UPI ID.

Once we approve a refund we submit it to our payment provider within 2 business days. It then typically takes 5–7 business days to appear on your statement, depending on your bank. Partial refunds are possible where only part of an order is returned.

Where a return is due to a change of mind, the original shipping charge is not refunded. Return postage is the customer's responsibility unless the item was damaged, faulty or incorrect.

To cancel an order, start a return, or ask about a refund: